A Review of Royal & Sun Alliance
Royal and Sun Alliance was formed by the amalgamation of 3 separate insurance companies. Sun was founded in 1710, Alliance in 1824 and Royal in 1845. Their connections with Hong Kong go back over 150 years. Their Hong Kong office was established in 1973 and in 2008 alone Royal & Sun Alliance wrote HK$635 million in premiums, making them one of the Hong Kong's leading insurance companies.
Royal and Sun Alliance is licensed to sell general insurance products in Hong Kong and specialize in the following types of insurance for both commercial insurance and personal insurance: travel insurance, personal accident insurance, private car insurance, golf insurance, home building insurance, home contents insurance, domestic helper insurance, pleasure craft insurance, pet insurance, engineering insurance, property insurance, marine insurance, motor insurance, liability insurance, and special risk insurance amongst others.
Royal and Sun Alliance are based in Hong Kong and operate from offices in Quarry Bay, which allows them to provide an excellent level of service to their existing and new client base. This coupled together with Royal and Sun Alliance’s business strategy which is to have market leading positions in many of their chosen segments and is achieved in part, through their strong track record of delivering customer’s quality, innovative solutions and underwriting and claims expertise. They have implemented an operational improvement programme to enhance operational efficiency, controls and the customer experience.
The key to delivering against their strategy is having the right culture and right people. They are focused on developing talent through the creation of an environment where responsibilities and accountabilities are clearly defined, people are challenged and performance rewarded. They continue to embed a performance culture across the Group.
This is what makes Royal Sun Alliance a quality insurer that you know you can rely on when you need them the most, like an insurance claim.
