Alliance Insurance Services Limited is a leading insurance broker based in Hong Kong and a registered member of the Professional Insurance Brokers Association (PIBA). Originally set up to help companies in Hong Kong receive the best health insurance, medical insurance & life insurance products and services at the best prices, this vision still exists today as the founding principle but has been extended to benefit individuals and families residing in Hong Kong.
Through the dedicated and highly focused operations of its specialist departments, Alliance Insurance Services is able to offer the complete 'supply chain' of insurance products and services from product placement, to fulfillment, to service and account management facilities.
Whilst many organizations talk about customer service and 'quality management', a total commitment to service pervades the whole fabric of Alliance. Expenditure on training and staff development is well above the national average. These facets help to promote the highest levels of internal team motivation ensuring that the client receives a level of service that is truly 'second to none'.
Client documentation is dispatched same day, correspondence is responded to within 24 hours and ongoing customer service surveys are undertaken to ensure the continuance of full client satisfaction.
Part of the success of Alliance can also be attributed to heavy investment in computer systems. All customer systems are tailor-made by the company and are focused on delivering highly efficient service processes that place Alliance Insurance Services at the forefront of the medical insurance broking industry.
Alliance Insurance Services’ provision of health insurance broking allows the company to firmly focus in the following key areas:-
Group Health Insurance: Health insurance and medical services for companies and organizations based in Hong Kong and across Asia. By understanding the needs of an organization, health insurance policies can be tailored to suit the ever changing requirements of the business and medical insurance environment.
Individual Health Insurance: Health insurance and medical services for individuals, couples and families in Hong Kong and across Asia. Alliance Insurance Services compares the health insurance market for individuals and families so that they can choose the best value cover.
International Health Insurance: Global health insurance benefits and services tailored to the needs of expatriates and international executives. The benefits allow expats to receive treatment anywhere in the World at the medical facility of their choice.
Life Insurance: A range of life insurance policies for individuals and groups including term insurance, whole life insurance and universal life insurance.
